16 Sep Reframing Perspectives
Nick Snoply, Chief Administrative Officer at American Health Network (a part of Optum), sits down with Megan Cummings-Krueger on the Menttium Matters Podcast to discuss the transformative power of reframing perspectives, thriving through change, and the importance of focus in leadership.
Nick’s journey, filled with leadership experiences across talent acquisition, project management, and process improvement, offers valuable insights for anyone navigating today’s rapidly evolving professional landscape.
Key Leadership Insight: “Event + Response = Outcome”
One of the standout themes Nick shares is the equation “Event + Response = Outcome,” a concept he picked up from a motivational speaker. The idea behind this formula is simple yet profound: you cannot control the events that happen, but you can control your response, which ultimately shapes the outcome.
Nick explains how this perspective helps individuals manage stress and maintain focus during challenging times. The equation is a constant reminder that we can’t change the uncontrollable, but our responses are entirely within our power. This simple mindset shift can lead to more positive outcomes, both in professional and personal life.
Embrace Change and Focus on Controllables
Nick further elaborates on thriving through change by focusing on what we can control. He advises, “Control your controllables,” a mantra that has been pivotal in his career. Especially in today’s world, where change is constant, focusing on aspects we can influence not only reduces stress but also allows leaders to provide clarity and guidance to their teams.
This approach is particularly relevant for navigating the chaos and ambiguity of today’s work environment. Nick emphasizes that this focus not only improves personal productivity but also positively influences those around you, creating a leadership shadow that others can follow.
The Power of Focus and Presence
In a world filled with distractions, Nick highlights the importance of two simple practices: pay attention and make good choices. These two habits have been instrumental in his ability to lead effectively, despite the constant distractions of modern technology. Nick shares how being present in conversations and meetings is three-quarters of the work and makes a significant impact on outcomes.
He advocates for moments of focused attention, even if just for 30 minutes, as a way to enhance productivity and foster better relationships.
Work-Life Balance: Choices Over Perfection
Nick challenges the traditional notion of work-life balance, calling it “provocative.” Instead of seeking a perfect balance, he frames it as making intentional choices about what is most important at any given moment. He acknowledges that sometimes work will take precedence over family, and vice versa, but ultimately, it’s about being deliberate with your choices.
Nick’s refreshing take on this often-debated topic resonates deeply with listeners, reminding them that it’s okay to let one area of life take a backseat temporarily, as long as the decision is intentional.
Learning from Failure: “Fail Forward”
When reflecting on his career, Nick candidly admits that he has “failed more than he has succeeded.” However, these failures have been valuable learning experiences that have shaped his leadership journey. He advocates for failing forward—a common phrase, but one that is deeply true in his experience. Nick teaches his daughter, and by extension, the audience, that mistakes are inevitable but should be recoverable. The key is to learn from them and avoid repeating them.
He emphasizes the importance of resilience and perseverance in building a successful career, particularly for those with high ambition. If you want to go far, he advises, you need to partner with people, trust, and be patient.
Thoughts Become Things: Shaping Your Future
One of the most powerful insights Nick shares is his belief that “thoughts become things.” This philosophy, introduced to him by a mentor early in his career, highlights the importance of focusing on what you want. According to Nick, keeping your goals front of mind will naturally guide your actions toward achieving them, even if the path involves failures and unexpected turns.
This mindset shift—from waiting for opportunities to actively creating them—has been a driving force behind Nick’s career progression.
Navigating the “Great Resignation” as a Leader and Job Seeker
In today’s employment landscape, with the ongoing Great Resignation, Nick offers practical advice for both employers and employees. He urges employers to slow down and think beyond functional competencies, focusing on cultural and leadership fit to ensure long-term success. For job seekers, he emphasizes the importance of being intentional about where they choose to work, advising them to control their controllables and focus on environments that align with their values and goals.
For those waiting for the perfect opportunity, Nick’s advice is simple: “Stop waiting and start doing.” He encourages individuals to regain control by focusing on the areas they can influence and steering their careers proactively.
Overcoming Pessimism and Becoming an Extroverted Introvert
As a self-proclaimed “raging introvert,” Nick discusses his journey toward balancing his introverted nature with the extroverted demands of leadership. He shares how he finds solitude to recharge but also steps into an extroverted role when necessary to drive value in meetings and presentations. His advice to others struggling with this balance is to be authentic while also adapting to the expectations of their environment.
Key Mantras for Success
Nick shares two of his favorite mantras that have helped guide his career:
- “Do the work”: Success requires effort. Instant gratification may be tempting, but real growth and achievement come from consistently putting in the work.
- “Just be”: In moments of stress or pressure, Nick reminds himself to be present, focus on the current task, and not worry about the future or past. This mantra helps him stay grounded and perform at his best.
Final Thoughts: No Shortcuts
In closing, Nick emphasizes that there are no shortcuts in life—whether in your career, personal relationships, or growth. True success comes from doing the work, being patient, and making intentional choices. His insights into leadership, resilience, and focus are a testament to the power of reframing your perspective and seizing control of your own narrative.